Director of Food & Beverage

• Determine operational policies and standards on all Food & Beverage matters at hotel level.
• Meet purveyors to learn of new products or methods.
• Ensure that Food & Beverage mission is established and instilled in all team members.
• Ensure that goals are achieved as outlined in the profit budget.
• Perform any other duties as assigned by the General Manager
• Ensure that maximum departmental profit is achieved.
• Review departmental programs to ensure development of future departmental heads.
• Ensure that training programs are available.
• Ensure awareness of trends, practices and equipment in food and beverage preparation and service.
• Oversee all supplies and services engaged by the department.
• Ensure top quality food and service to have complete guest satisfaction.
• Participate in or execute any other tasks that may be assigned by the Management within the scope of the company’s business.
• Ensure that all employees are trained to Hilton international standards.
• Ensure that the department operates within the budget.
• Review price, sources of supply, Food & Beverage sales, trends and inventories.
• Aware of what the competition is doing the make sure price comparisons are up to date at all times.
• Establish and maintain effective employee relations at all times.
• Confer with the Management on reports, forecast budgets, policies and future planning.
• Maintain the highest standard of personal professional image, conduct, knowledge and skills related to your job responsibilities.
• Recommend changes or innovations in policies, procedures and equipment.
• Establish standards of Food & Beverage sales, trends and inventories.
• Maintain professional business confidentiality.
• Carry out any other reasonable duties and responsibilities as assigned.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
• Ensure that the staff is highly disciplined, motivated, friendly and well mannered.
• Inform the Management on sales, submit monthly financial statements and comments on the operation.
• Review regular career paths with the General Manager.
• Ensure that all licenses for the entire department is approved and available.

• Motivated and committed, approaching all tasks with enthusiasm and seize opportunities to learn new skills or knowledge in order to improve personal performance.
• Thorough knowledge of services, cost control in F&B, labour controls, beverage menu writing, maintenance, merchandising, computer and accountings.
• Strong leadership, people management and training skills.
• Guest oriented and able to confidently build and exceed service standards.
• Flexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you.
• Strong interpersonal skills and attention to details.
• Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.
• Able to communicate in English, both verbally and in writing, with guests and employees, some of whom will require high levels of patience, tact, and diplomacy to defuse anger and to collect.
• Able to work under pressure and deal with stressful situations during busy periods.
• Able to walk, stand, and /or bend continuously to perform essential job functions.
• 5- 8 years as Head of Food & Beverage in a 4 / 5- star category hotel or individual restaurants with high standards.
• Key strengths (under the 9 competencies) in people management communication and planning.
• Working knowledge of mathematics.
• Familiar with computer systems.
• Considerable skill in math and algebraic equations using percentages.
• Good command in English, both verbal and written to meet business needs.
• Relevant knowledge of food and beverage.
• Knowledgeable of Food & Beverage and Conference & Banqueting operations and skills.
• Thorough knowledge of food and beverage operations including food, beverages, supervisory aspects, service techniques, and guest interaction.

• 16 Annual Leaves
• Relocation, home leave ticket, repatriation allowances
• Heath Care Insurance (24/7)
• Competitive salary
• Others benefits
• Working hours: 8 hours/ day, 2 days off per week
• Pre- opening Service Charge
• Insurance as labor law (apply from starting date)
• Accommodation, uniform, transportation, meals

Cập nhật gần nhất lúc: 2024-06-17 18:10:03