Director of Rooms/ Giám Đốc Lưu Trú

- Achieves customer satisfaction and room revenue goals by supervising Front Office operations
- In conjunction with the Finance Department
- Creates 100% guest satisfaction by providing the Yes I Can! experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations
- Maintains safe and secure environment for customers and employees
- Adheres to the hotel policies and procedures
- Achieves goal for RevPar by developing and implementing yield management strategies to increase occupancy and average rate
- Develops and implements strategies and practices which support employee engagement
- In conjunction with the Executive Housekeeper
- Develops and implements strategies to achieve goals for Willingness to Return, Customer Complaints per Thousand and the Customer Comment Index
- Participates in the development of business strategies of business strategies for the Hotel which are aligned with Radisson’s overall mission, vision, values and strategies
- In conjunction with the Chief Engineer

- Bachelor’s degree preferred
- Minimum three – five years rooms division management experience
- Ability to work a flexible schedule
- Excellent communication skills, ability to influence situations
- Strong negotiation skills
- Strong computer systems skills including; reservations and reporting systems
- Strong Microsoft Office suite and reporting system skills
- Able to collaborate effectively with other hotel employees and managers to ensure teamwork
- Strong financial acumen

- Fully equipped accommodation
- International and ideal working environment & professional training managed by Radisson Hotel Group
- Medical care 24/7 besides of Insurance by law
- Transportation allowances provided for on- boarding and home visit
- Competitive Salary & Benefit
- Very competitive allowances for outside living if not staying in staff house

Cập nhật gần nhất lúc: 2024-06-05 10:45:03