The Director, Talent & Culture is responsible for driving Sun Life Vietnam&039;s organizational effectiveness through strategic talent management, leadership development, and culture initiatives. This role designs and implements comprehensive programs to attract, develop, and retain top talent while fostering a high- performance culture aligned with the company&039;s values and objectives. The Director collaborates closely with senior leadership to build a strong talent pipeline, enhance employee engagement, and ensure the organization has the capabilities needed to achieve its long- term business goals.
Major Accountabilities:
Design and Implement the Learning & Talent Development Solutions:
• Leading the design and implement programs, interventions for developing capability and mindset for people leaders and top talents (high performer and high potential) to deliver the strategic
• Leading the design and implement programs, intervention to build next generation of talents (top students hiring), both developing talents and developing leaders of these talents
• Administrate Assessment tools and platform as part of development process and coach leaders and talents on utilize report data for improve talent development decisions.
• Leading the design and implement programs, intervention to build Digital Leadership capability for people leaders and top talents.
• Facilitate the personalized leadership development programs for high potential talents to improve the talent bench strength
• direction for building Sun Life Vietnam as Employer of Choice for Top Talents.
• Coordinate with Corporate and Regional Talent team to Vietnam and to promote Vietnam program to Region as best practices
Deliver Leadership and Talent Development agenda:
• Facilitate the Annual Talent Review process and coach people leaders to improve the talent potential identification and development decision
• Deliver Leadership training programs and coach on Leadership, to people leaders/aspiring people leaders, including distribution channels and back offices to build SL leadership profile.
• Engage and promote visibility of top talent to the Leadership team to support their career growth
• Function as Talent partner with leaders to refine the training needs for top talents as a result from the talent review. Coordinate with other countries Talent partners and/or RO Talent team to identify trainers/ training provider to deliver the development plan.
• Facilitate HRBP to support leader to build the succession plan and build pipeline for key roles of the functions. Facilitate HRBP to support leaders to build diverse leaders and top talent profiles.
• Regular check in and/or coaching to talent under talent development/ next gen program to support talents to meet the program’s expectation.
• Co- facilitate global/ regional Leadership/ talent development Programs with TD counterparts in other Asia countries as peer coach
• Partner with Regional Talent team to review the current leadership framework and delivery mechanisms for Sun Life Vietnam. Gain agreement on priority on development needs as point of entry for revamping leadership learning framework /programs for Vietnam business.
• Regular check in and/or coaching to both Leadership team and high potential talents to ensure progression on development plan as well as recognize quickly on the potential issues/ challenges.
• Facilitate TA to support leader to improve the assessment/ interview skill to raise the bar for hiring top talents.
Drive organizational development initiatives to foster a high- performance culture:
• Design and optimize the organizational structure (org chart) to align with business strategies and goals
• Lead initiatives to enhance employee engagement, performance, and career development
• Develop and manage comprehensive job descriptions to ensure clarity in roles and responsibilities
• Collaborate with leadership to identify and address organizational capability gaps
• Implement talent management strategies that support the organization&039;s growth and succession planning
Employee Engagement & Communication:
• Analyze survey results and create action plans to address identified issues
• Develop and manage employee surveys to gather insights on workplace satisfaction and areas for improvement
• Design and implement comprehensive employee engagement strategies to foster a positive work environment
• Establish effective internal communication channels to ensure transparent and timely information flow across the organization
Culture Development:
• Develop and implement programs to embed desired cultural behaviors across all levels of the organization
• Collaborate with leadership to align cultural initiatives with business objectives and values
• Monitor and assess cultural progress, making adjustments as needed to support long- term organizational success
• Lead initiatives to define, promote, and reinforce Sun Life Vietnam&039;s organizational culture
Succession Planning
• Collaborate with senior leadership to ensure alignment between succession plans and long- term business strategies
• Regularly review and update succession plans to maintain a strong leadership pipeline
• Identify high- potential employees and create tailored development plans to prepare them for future leadership roles
• Develop and implement a robust succession planning process for key positions within Sun Life Vietnam
Performance Management:
• Analyze performance data to provide insights on organizational effectiveness and recommend improvements to leadership
• Design and implement a comprehensive performance management system aligned with Sun Life Vietnam&039;s strategic objectives
• Develop and maintain performance evaluation tools and processes to ensure fair and consistent assessments across the organization
• Train managers and employees on effective goal- setting, performance feedback, and development planning
• Facilitate regular performance reviews and calibration sessions to ensure equitable evaluations and identify high- potential employees
