Job Description:
Implement and monitor quality assurance processes to ensure all work meets or exceeds client expectations.
Enhance efficiency and effectiveness to stay competitive and meet evolving client needs.
Maintain high standards of quality in project deliverables.
Identify and mitigate risks that could impact project timelines or deliverables.
Balance workload, skill sets, and project needs to optimize team performance
Oversee the creation and analysis of reports to provide insights into project performance for data- driven decision- making.
Oversee project managers and teams, monitor project timelines, and ensure deliverables meet quality standards.
Allocate resources effectively, matching team members’ skills with project requirements.
Serve as a liaison between clients and the delivery team, ensuring client expectations are met and addressing any concerns.
Implement risk management strategies and contingency plans.
Ensure efficient management of projects from initiation to completion.
Identify areas for process optimization and work collaboratively with teams to implement improvements.
Build and maintain strong client relationships.
Implement performance metrics and key performance indicators (KPIs) to track project progress.
Compensation & Benefits:
01 hour paid leave per day for women having children under 12 months;
Flat, open and sharing culture with friendly management team; outsourcing company with product mindset;
Work performance review 2 times/ year (in April and October);
Yearly company trip and year- end party, quarterly team building and weekly eating together; English- Japanese Club, Sports Clubs;
01 day remote work per month; A flexitime allowance of 90- 180 minutes per month for employees;
Nice & modern working space with young, dynamic & friendly colleagues and free coffee, tea, drinks;
Minimum 14 paid leaves per annum for all employees after probation;
Saturday & Sunday OFF, Overtime pay is 150%, 200%, 300% as per labor law;
Training courses and working opportunities with technical gurus who built and operated world- class applications with millions of users. This might be a good chance for graduated students to learn cutting- edge technologies and how to build scalable system from scratch;
Men’s Day, Women’s Day, Children’s Day, Mid- Autumn Festival and other benefits under the provisions of the company;
Social insurance, SotaTek healthcare insurance, and unemployment insurance;
Performance bonus, 13th- month salary, public holidays bonus (2/9, 30/4, 1/5, 1/1); bonus for Excellent Employee and Excellent Team;
Job Requirements:
Must have
Strong leadership and team management skills.
Excellent project management and organizational skills.
Good communication skills in English.
Effective resource allocation and client relationship management.
Proficient in risk management and quality assurance processes.
3- 5 years of experience in delivery management or a related role with a proven track record of managing large- scale delivery teams.
Bachelor&039;s degree in Computer science or a related field.
Nice to have:
Familiarity with performance metrics and process improvement methodologies.
Experience in a technology- based role or environment.
Strong problem- solving skills and ability to navigate uncertainties effectively.
