Documentation Senior Supervisor / Assistant Manager (USA trade - Urgent)

· Be responsible for all processing of the team
· Develop tools to manage quality operation level consistency, to meet company&039;s growing demands in business line.
· Be responsible for dealing with arising problems.
· Leading and monitoring the daily activities of documentation team.
· Support other Departments and establish good working relationships with other internal departments, customer & carriers.
· Manage the TP documentation team specializing in US shipments, including managing tasks such as declaring AMS/ISF/ACI and E- MNF, Pre- , Billing,… ensuring correct and fully documents, limited loss maximum.
· Ensure all staffs and positions in the team have job descriptions, clear expectations and are working with structured development plans
· Map and understand department process flow, set up working procedure for team, clear process between different departments and collaboration for better results.
· Manage the team 3+ including training, coaching, and encourage team member for work efficiently.
· Update all import/export laws, rules, regulations, tax provisions, etc.
· Overseeing and evaluating operation staff activities, and providing them with regular performance- related feedback.

Persuasive speaking, willingness to improve are the top customer service attributes a representative needs.
Good at communication Skills (Negotiation & Convincible Skills)
Team Work (Collaboration; Conflict Resolution; Challenge and Support)
Being careful, responsible, dynamic, enthusiasm & hard working.
Bachelor degree in Business Administration; Foreign Trade; Logistics
Good command of English (both verbal & written)
Having experience in US, CANADA documentation, both nominated & freehand shipments is an advantage.
At least 5 year experienced working for LOGISTICS FORWARDER TP TRADE and 3 years at the same level

*** Working time: (5 days/week): Monday to Friday: From 08h00 to 17h30
*** Benefits:

Annual travelling
Attendance allowance
13th month salary, discretionary bonus
Phone card allowance.
Annual intensive health check

Chế độ bảo hiểm, Du Lịch, Phụ cấp, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Nghỉ phép năm

Cập nhật gần nhất lúc: 2024-04-03 11:11:56