Duty Manager - Quản lý Sảnh

Help the department in meeting its targets and increase hotel revenue through his/her sales efforts.
Ensure the respect of procedures and hygiene and safety standards; beside, manage headcount and organization for optimum efficiency in compliance with legislation.
Manage and motivate Front office teams in line with the brand’s recommended behavioral guidelines, in order to provide personalized high quality guest services.
Responsible for all issues relating to guest room and to resolve all guests’ stay relating issues, helping to provide guest satisfaction at all times.

For departments directly in contact with guests: English Communication ability
Sense of responsibility, mastery in work; Behavioral skills, coordination, teamwork;
For people: Attentive, sincere, warm; For work: ensure standards; collaborate, learn, share, & improve;
Prefer primary/secondary/college/university degree majoring in hospitality or other relevant disciplines;
Commit to the brand promise; Highly disciplined with the standards and regulations of the hotel as well as the corporation.
Prefer experience in similar positions.
Service Mindset, Hospitality Spirit, Connectivity and Sincere Caring;
Skills in using office software / specialized software according to job requirements

Career development opportunities in IHG Group&039;s hotel;
Discounted rooms in IHG hotels around the world.
In addition to the insurance prescribed by the state, there is accident insurance 24/7, health insurance by rank;
Professional, international working environment;
Competitive salary;

Cập nhật gần nhất lúc: 2025-06-13 16:20:02