E-Commerce Co-Ordinator (Shopify)

Shopify Store Management
Set up, update, and optimize product listings, descriptions, pricing, and images.
Conduct regular site audits to identify and correct any issues impacting customer experience.
Implement Shopify themes, customize settings, and ensure mobile and desktop responsiveness.
Inventory and Order Management
Track inventory levels, stock replenishment, and manage product availability.
Stock management via Lightspeed POS system.
Process and fulfill orders accurately and in a timely manner.
Coordinate with logistics partners and warehouse staff to ensure smooth shipping and delivery processes.
Sales and Marketing Initiatives
Collaborate with the marketing team to implement promotions, discounts, and sales campaigns.
Analyze sales data and customer behavior to identify opportunities for improving conversion rates and customer satisfaction.
Use Shopify’s marketing tools to create and manage ad campaigns, email marketing, and SEO optimizations.
Data Analysis and Reporting
Use Shopify analytics and reporting tools to provide insights and recommendations for improvement.
Conduct competitor research and market analysis to stay updated on trends and best practices.
Track and report on key performance metrics (KPIs) such as sales, conversions, and customer retention.
Quality Assurance and Compliance
Ensure data privacy compliance for customer data and site usage.
Ensure all products meet legal, regulatory, and company standards.
Maintain accurate product descriptions, images, and categorizations to optimize SEO and user experience.

Qualifications:
• Good English written and verbal communication skills.
• Proven experience managing an e- commerce store, specifically on Shopify.
• Familiarity with SEO, digital marketing, and e- commerce analytics.
• Ability to work independently and collaboratively in a fast- paced environment.
• Detail- oriented with a strong focus on accuracy and organization.
• Bachelor’s degree in Marketing, Business, or a related field (or equivalent experience).
• Strong knowledge of Shopify e- commerce platform features, plugins, and integrations.
Preferred Skills:
• Understanding of product photography, graphic design, or Adobe Creative Suite.
• Knowledge of HTML, CSS, or basic coding for Shopify customization.
• Familiarity with e- commerce marketing tools (e.g., Klaviyo, Google Analytics).
• Experience with Shopify POS (Point of Sale).

.Salary range: 15 – 20M VND
• 13th month salary
• Social insurance on full salary after probation
• Vibrant company culture with a focus on teamwork, creativity, and innovation.
• Reward and Recognition- Company sponsored trips and events
• 12 days annual leave in first year, increase to 15 days from year 2, Annual leave valid until 30th June next year
• Sick leave- 5 days paid without lodgement with social insurance.
• Birthday leave, Christmas leave
• State- of- the- art equipment: laptop, monitor, and headset. Kitchen in office
• Working days Monday – Friday, off for Saturday and Sunday
• Professional development opportunities and continuous learning programs.
• Private health insurance, annual health check

Cập nhật gần nhất lúc: 2024-11-08 14:50:02