E - Commerce Export Consultant

· Responsible for customers/accounts performance on the E- commerce platform by managing the entire operations from maintenance and optimizing account performance to responding to inquiries and negotiating with international buyers.
Monitor the condition of the inbound inquiries of customer’s accounts and reply timely to ensure response time is optimal.
Support and advise customers on issues related to import and export processes
Need to understand the business and products of given accounts/customers to complete operations for customers on the E- commerce platform.
Report to various stakeholders of the organization, Service & Operation Manager,Board of Directors.
Consult and introduce the company&039;s operational support service packages
Keeps a check on the performance of the operations of both internal KPIs and external KPIs to customers.
Individuals working as an E- commerce Operations Executive need to communicate with the higher management team to prepare a strategy for operations to run efficiently.

Good at English in 4 skills. (IELTS 6.0+)
Education level: Bachelor’s degree in Economics, Business Administration, Foreign Trade , Export or some related fields.
Good knowledge about Incoterms, International Payment, B2B, Logistics, E- commerce.
Sales and account management experience, Strong communication and negotiation skills, Experience in generating leads and closing sales.
Year of experience: 1 year in Export Consultant Executive.

· Salary: 10 million- 13 million (negotiable based on ability)
· Receive thorough training on products and skills during the working process from
· Participate in company trips, YEPs, and attractive program events
· Clear promotion path, full benefits.
· Full salary insurance, 12 days annual leave + 3 days sick leave.
experienced managers of Ihub and Alibaba.com Group.
· Working hours: Monday – Friday ; From 8:30 a.m. to 5:30 p.m.
· Work location: HCM Office: Sala Urban Area, No. 21- 23 B4 Street, An Loi Dong Ward, Thu Duc City, Ho Chi Minh City.
· Reasonable salary, business performance bonuses, incentives, training, rotation, and management upgrading according to company regulations.
· Working in a multinational environment, opportunities for personal and career development.

Cập nhật gần nhất lúc: 2024-08-17 03:00:02