E-Commerce Export Consultant

Position description:

Support and advise customers on issues related to import and export processes
Need to understand the business and products of given accounts/customers to complete operations for customers on the E- commerce platform.
Individuals working as an E- commerce Operations Executive need to communicate with the higher management team to prepare a strategy for operations to run efficiently.
Monitor the condition of the inbound inquiries of customer’s accounts and reply timely to ensure response time is optimal.
Keeps a check on the performance of the operations of both internal KPIs and external KPIs to customers.
Report to various stakeholders of the organization, Service & Operation Manager,Board of Directors.
Consult and introduce the company&039;s operational support service packages
Responsible for customers/accounts performance on the E- commerce platform by managing the entire operations from maintenance and optimizing account performance to responding to inquiries and negotiating with international buyers.

Position requirement

Trade , Export or some related fields.
Good knowledge about Incoterms, International Payment, B2B, Logistics, E-
Year of experience: 1 year in Export Consultant Executive.
Sales and account management experience, Strong communication and
negotiation skills, Experience in generating leads and closing sales.
Education level: Bachelor’s degree in Economics, Business Administration, Foreign
commerce.
Good at English in 4 skills. (IELTS 6.0+)

Commitment and Entitlement:

Working hours: Monday – Friday ; From 8:30 a.m. to 5:30 p.m.
Reasonable salary, business performance bonuses, incentives, training, rotation, and management upgrading according to company regulations.
Working in a multinational environment, opportunities for personal and career development.
Salary: 10 million- 13 million (negotiable based on ability)
Receive thorough training on products and skills during the working process from experienced managers of Ihub and Alibabacom Group.
Work location: HCM Office: Sala Urban Area, No. 21- 23 B4 Street, An Loi Dong Ward, Thu Duc City, Ho Chi Minh City.
Participate in company trips, YEPs, and attractive program events
Full salary insurance, 12 days annual leave + 3 days sick leave.
Clear promotion path, full benefits.

Cập nhật gần nhất lúc: 2024-08-11 03:50:02