Ecommerce Operations Specialist (Retail)

Category Performance Optimization:

Work closely with cross- functional teams to optimize product mix and pricing strategies.
Analyze sales data and market trends to identify growth opportunities for assigned product categories.

Campaign Management:

Plan, execute, and evaluate promotional campaigns to boost category performance, especially during peak seasons and sales events.
Collaborate with the marketing team to create impactful campaign content and ensure seamless execution.

Supplier and Stakeholder Coordination:

Maintain strong relationships with suppliers to secure the best terms for inventory procurement.
Work with logistics and warehouse teams to streamline supply chain operations.

Inventory Control:

Develop and implement strategies to minimize overstock and prevent stockouts.
Monitor inventory levels daily and ensure optimal stock availability across all channels.

Data- Driven Decision Making:

Generate regular reports on GMV, profit, and inventory metrics to provide actionable insights.
Leverage analytics tools to evaluate the performance of new product launches and identify improvements.

System and Process Improvement:

Stay updated on e- commerce technology trends and recommend system upgrades when necessary.
Identify and implement process improvements to enhance operational efficiency.

Customer Experience Enhancement:

Collaborate with the customer service team to address category- specific issues and improve buyer satisfaction.

Training and Development:

Provide training and guidance to team members on category operations, tools, and best practices.

Have good communication skills and strong sense of responsibilit
Must be able to interpret e- commerce data and have solid basic e- commerce skills
Have more than 3 year of experience in the retail and e- commerce industry, and have experience in commodity operations such as beauty, home living, etc
Have a relatively basic understanding of consumers and market insights
English must be good (Spoken, written). Mandarin is plus
Bachelor degree or above, marketing and related majors are preferred

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Cập nhật gần nhất lúc: 2025-01-07 04:45:03