Educational Counsellor Leader

- Conduct visa training and program orientation
- Support DM on assigned tasks
- Attend training workshops, exhibitions, fairs and relevant events
- Conduct customer service after sales: build up supporter network and strengthen relationship with students
- Liaise with overseas schools on student application and issues
- Get to know and update overseas study market, competitors and other related education organizations frequently
- Have excellent knowledge in terms of product and functional knowledge
- Be interpreter for department seminars & support school partners at fairs
- Follow up student study pathway with schools
- Do telesales
- Complete school application and visa application
- Give counselling to customers in person, on phone and by email
- Make sure the student folder filed with appropriate and enough documents
- Handle customer issues
EC supervising
- Observe/monitor to make sure EC’s performance is accurate and professional;
- Monitor to make sure EC follow policies, procedures, instructions, internal regulations and standards;

- Right mind- set, in good condition, active, adaptable and flexible
- Good leadership and management skills
- Cooperation
- Excellent English and Vietnamese (4 skills), Upper- Intermediate
- Be able to well manage and organise the job
- Training, delegation & coaching skill
- Team work
- Problem solving
- Creativity
- Communication
- Experience in Overseas Study area
- University Degree
- Excellent at MS- Office (Word, Excel, PowerPoint, Outlook)

Cập nhật gần nhất lúc: 2023-12-10 08:30:15