Educational Counsellor Leader

- Have excellent knowledge in terms of product and functional knowledge
- Handle customer issues
- Give counselling to customers in person, on phone and by email
- Make sure the student folder filed with appropriate and enough documents
- Attend training workshops, exhibitions, fairs and relevant events
- Follow up student study pathway with schools
- Be interpreter for department seminars & support school partners at fairs
- Support DM on assigned tasks
- Conduct customer service after sales: build up supporter network and strengthen relationship with students
- Do telesales
- Get to know and update overseas study market, competitors and other related education organizations frequently
- Conduct visa training and program orientation
- Complete school application and visa application
- Liaise with overseas schools on student application and issues
EC supervising
- Monitor to make sure EC follow policies, procedures, instructions, internal regulations and standards;
- Observe/monitor to make sure EC’s performance is accurate and professional;

▪ Be able to well manage and organise the job
▪ Right mind- set, in good condition, active, adaptable and flexible
▪ Creativity
▪ Excellent at MS- Office (Word, Excel, PowerPoint, Outlook)
▪ Cooperation
▪ Communication
▪ University Degree
▪ Excellent English and Vietnamese (4 skills), Upper- Intermediate
▪ Experience in Overseas Study area
▪ Problem solving
▪ Training, delegation & coaching skill
▪ Good leadership and management skills
▪ Team work

Chế độ bảo hiểm, Du Lịch, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương

Cập nhật gần nhất lúc: 2023-12-09 15:20:30