Job Summary
Promote and sell the company’s products with the objective to achieve profit margin and customer satisfaction within established policies, procedures and guideline.
General Responsibilities
MARKET RESEACH
Plan and execute market studies; analyse result and write reports and recommendation of viability of products, potential market segment and target customers in order to provide information for manager to make decision on business opportunities
PLANNING
Gather and refer information about products, customers feedback and competitor’s activities to manager in order to form annual department/team sales forecast reports and marketing plan
SALES
Visit customer to promote sales, assess customer needs and potentials, technical advise products, collect cost and propose profit margin, develop contract, negotiate contract terms, conclude sales; follow up payment schedule, chasing customer and propose solution for outstanding debt; in order to achieve sales target
DELIVERY PROCESS
Collect product sample, approve order confirmation, arrange inspection, monitor delivery schedule, guide customer on custom clearance; organise pre- installation; follow- up installation and commissioning activities; conduct training; in order to process customer’s orders
CUSTOMER SERVICE
Visit customer; build and maintain positive customer relationship; receive complaints; identify & propose solutions for warranty issues; co- ordinate with relevant departments and supplier for troubleshooting; in order to maintain and improve the customer relationships
Functional Skills And Knowledge
Familiar with SMT (Surface Mount Tech) products or having knowledge with portfolios of industrial customers in semiconductors/electronics manufacturing (PCB, IC, etc.)
Selling skills, Negotiation Skill, Interpersonal skill, Presentation skill
Chinese use preferably or English proficiency at communication level
Selling skills, Negotiation Skill, Interpersonal skill, Presentation skill
Good listening, speaking, reading, writing English. Computer skill
Basic understanding of Foreign trade regulations
Education
University Degree in Mechatronics, electronics, automation Engineering or relevant majors
Work Experience
At least 2- 3 year working experience in Sales
Why It’s Great to Work at DKSH
At DKSH, we are driven by a purpose that goes beyond the ordinary: enriching people&039;s lives. Through the products and services we provide, DKSH positively impacts millions of lives everyday. Join our team where entrepreneurship meets flexible work arrangements. Take the leap and start a journey where you can grow and make a difference!
