Job Summary:
• Assist Duty Engineer to manage all aspects of maintenance issue on daily basis.
• Receive breakdown call.
• Attend/ assist to internal & external guests need on any technical aspect.
Essential Duties and Responsibilities – (Key Activities):
• Work under pressure situations and exercise good judgements.
• Focus attention on details, speed and accuracy.
• Maintains the hotel facility and related equipment in a safe and efficient manner.
• Perform maintenance activities in hotel public areas like plunging toilets, unclogging drains, repairing all types of hardware, plumbing and electrical equipment and cosmetic items.
• Ability to interpret readings from meters & gauges and other measuring units.
• Preform maintenance activities in the guest room like plunging toilets, unclogging drains, repairing all types of hardware, electrical equipment including lamps, air conditioners / HVAC and AC ducts.
• Provide prompt, courteous and efficient engineering service.
• Test, troubleshoot and perform basic repair on all types of equipment.
• To operate as an independent mechanic by analysing problems, identifying courses of action, and implementing solutions with available resources and to a high degree of quality.
• Carry out specific oral or written communication level
• Respond and attend to guest repair requests.
• Test, troubleshoot and perform basic repair on all types of equipment.
• Welcome and acknowledge all guests according to company brand standards anticipate and address guests.
• Performs other duties as assigned by Duty Engineer, Assistant Chief Engineer or Director of Engineering
• Maintain confidentiality of hotel guests and pertinent hotel information.
• Carry out specific oral and written instructions.
• Ensure uniform and personal appearances are clean and professional, maintain
• Update the maintenance work order form.
• Ensure security of guest room access and hotel property.
• Understand and operate advanced electrical, plumbing and refrigeration
• To operate as an independent mechanic by analysing problems, identifying courses of action, and implementing solutions with available resources and to a high degree of quality.
• To clean, lubricate, protect, and otherwise maintain all tools and equipment in the hotel.
• When required perform basic repairs and troubleshooting like plumbing, electrical components, vacuum cleaners, internet devices, replace electrical switches and bulbs, and other guest room items.
• To be available for any emergencies and act in engineering capacity to protect guests and associates, and preserve the building and its systems during the emergency.
• Prioritize and organize work assignments.
• Maintain maintenance inventory and requisition parts and supplies as needed.
• To clean, lubricate, protect, and otherwise maintain all tools and equipment in the hotel.
• Maintain maintenance inventory and requisition parts and supplies as needed.
