English Project Coordinator/ Project Manager

Job Description:
The ideal candidate will have a strong background in project management, excellent communication skills, and a proven ability to work with cross- functional teams. This is an exciting opportunity to contribute to the growth and success of our product, SimpleMDG, by driving the successful execution of implementation projects.
We are seeking an experienced and results- driven Sr Project Coordinator/ Mid Project Manager with at least 3- 5 years of experience to join our dynamic team. In this role, you will be responsible for overseeing the successful implementation of projects, ensuring they are delivered within scope, timeline, and budget.
Responsibilities:

Collaborate with internal stakeholders (Sales, Presales) to ensure smooth communication and expectation setting.
Monitor customer feedback and escalate issues to ensure prompt resolution.
Prepare and maintain customer- facing documentation such as project plans, meeting notes, and status reports.
Facilitate project kick- offs, schedule meetings, and track project milestones and deliverables.
Coordinate cross- functional teams (technical, support, product) to deliver customer projects on time and within scope.
Serve as the main point of contact for customers throughout the onboarding and implementation phases.
Maintain project documentation and ensure project tools (e.g., Jira, Smartsheet) are updated.

Yêu cầu công việc

Strong fluency in English is a must, Japanese is a plus
Detail- oriented with the ability to document accurately and follow through.
3+ years of experience in project coordination, customer success, or account management (preferably in tech or SaaS).
The ability to work in the evening or early morning base on the projectBachelor’s degree in Business Administration, Information Systems, or related fields.
Proactive, resourceful, and solutions- oriented.
A customer- first mindset and strong interpersonal skills.
Strong organizational and time management skills; ability to manage multiple priorities in a fast- paced environment.
Able to work independently while also being a strong team player.
Experience in SAP or ERP environments is a plus, but not required.

Competitive salary (+13- month salary include)
15 days of annual leaves
Health insurance, social insurance according to the government regulations
Have a chance to work in an international, friendly, open environment
PVI Healthcare Insurance
Annual Travel opportunity

Cập nhật gần nhất lúc: 2025-08-18 19:30:03