Executive Housekeeper

PRIMARY RESPONSIBILITIES:
• Evaluates the performance of heads of all sections and makes sure that evaluations of other employees in Housekeeping are done fairly and objectively.
• Inspects entire hotel (& apartment premises) as frequently as possible, to ensure all areas are kept clean and in satisfactory condition.
• Performs other duties as assigned by Supervisor.
• Maintains proper record and control procedures for lost and found items.
• Oversees the effectiveness of all aspects of the Housekeeping operation and other related departments.
• Oversees the department in the absence of the Director of Rooms.
• Spot- checks vacant and occupied guest rooms, and some areas of the apartment service.
• Distributes keys to Housekeeping staff (Floor Supervisors & Housekeeping attendants)
• Meets the head of each section to ensure that daily assignments and objectives are cleared to everyone.
• Inspects all VIP and long- staying guest rooms.
• Ensures that training of all staff and refresher courses for existing personnel are done regularly and effectively.
ADMINISTRATIVE RESPONSIBILITIES
• Manages time effectively by meeting deadlines on time.
• Ensures that consumption reports, inventories, lost & found log books are handled according to the policies and procedures.
• Administers personnel action on leaves & overtime requests, disciplinary actions and commendation.
• Set as good samples to communicate effectively with guests, subordinates, immediate supervisors and others.
• Acknowledges logbook and ensures that each recorded problems is attended.
• Conducts daily briefing and de- briefing to the heads of all sections.
• Establishes two- way communication with related departments.
• Screens and Acknowledges daily work schedules.
• Ensures that an effective duty assigned to the sufficiency of manpower in accordance to volume of business.
• Identifies and solves problems in a professional manner.

• Minimum 8 years of experience in Housekeeping in the 5 star environment.
• Interacts with clients, guests, government officials, supplies, and other important individual in the community in promoting the hotel.
• Minimum education of Bachelor degree in Hotel Management, Business Administration or related field.
• Coordinates with other managers for all activities of the hotel.
• Directs and supervises activities of the Housekeeping and other related employees.

- Candidate benefits: discuss in the interview .

Cập nhật gần nhất lúc: 2024-06-19 18:35:04