Executive Housekeeper

- Maintaining thorough up to date inventory of all stocks that is being held and providing regular up to date checks concerning this inventory.
- Attending training and meetings sessions as required.
- Handling all "Lost & Found" articles that are retrieved. Ensuring that this policy is vigorously maintained and that articles once identified are returned to the client directly.
- Ensuring that proper key controls are in place, key log-book is signed by the supervisor and spot checks are conducted.
- Ensuring that the laundry department is capably of running and that performance is up to the highest standard in the industry.
- Providing employee counseling, support and guidance if needed.
- Initiating measures to minimize all wastage of materials and amenities are used in the department.
- Providing an effective training to develop skills of all employees in this department to excel on the standard.
- Providing cleaning schedules that will encompass all areas, and will be covered by competent capable and trained individuals.
- Ensuring a high standard return of guest rooms.
- Ensuring all equipment used is to the highest standard. Providing regular maintenance checks. Ensuring that safety is not compromised and all equipments are operable and properly maintained.
- Working closely with F&B in providing scheduling for carpet cleaning and back-up cleaning.
- Developing and maintaining a motivational working environment within the department and positive relations with other departments.
- Providing and carrying out disciplinary procedures as required.
- Conducting duties or tasks as directed by the hotel management.
- Conducting regular communication meetings among housekeeping employees.
- Complete regular forecasts of business levels, manpower and expenses.
- Ensuring that all employees follow the proper dress code and wear the correct uniform.
- Maintaining a regular quality control inspection as to measure department standards.
- Controlling overtime through good management and immediate response to problems.
- Directing and maintaining his/her employees to provide a continuously energetic and competent work unit, able and ready to perform at all times.
- Ensuring that par levels of linen, towels and uniforms are current. Send a summary to the accounting department. Conduct an accurate linen inventory on a monthly basis.
- Training employees to become multi-skilled in all facets of housekeeping and related departments.
- Responding to all guest problems and correspondences immediately.
- Ensuring that hygienic and safe conditions in work practices are being followed.
- Maintaining a cost effective roster system which responds to the occupancy level efficiently.
- Responsible for inventory of guest supply and mini-bar inventory of each period.
- Ensuring that particular attention to special VIP rooms.
- Maintaining an annual leave roster for low occupancy periods.

- At least 5 years experience in housekeeping management in one of in 4* hotels with evidence of track record of achievements
- Strong inter-personality and leadership skills
- Proficiency in English and computer literate
- At least Bachelor degree in any field
- Strong in driving results, people management and development

- Friendly and professional working environment
- Social insurance, health insurance and unemployment as per state stipulation
- Chance to study and career development
- 24/7 accidence cover
- Competitive salary and benefits
- Discounts on rooms and restaurants at hotels that managed by group

Cập nhật gần nhất lúc: 2022-09-24 21:52:03