Executive Lounge Supervisor

• Analyze and submit month- end reports and identify deviation from business plan goals
• Implement and maintain control measures to ensure that food & beverage costs of the Outlet, productivity, labour costs and operating supply costs for the outlet is in line with budget
• Assist Food and Beverage Manager in planning for restaurant budget and review forecast on revenue and expenditure on monthly basic
• Participate in Department&039;s management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the outlet
Executive Lounge Operation
• Attend all briefings, meetings and trainings as assigned by management
• Supervise team members to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards
• Check the outlet/back of the house cleanliness to ensure that it is in compliant with F&B sanitation and hygiene rules and regulations
• Perform proper handover and communication to the next shift
• Build a good relationship with guests or regular patrons. Try to remember individual patron&039;s names and their preferences to extend a personalized service
• Ensure that health, safety and security procedures are in place in the outlet
• Maintain complete knowledge of all food & beverage services, contents & preparation methods, outlets and hotel services/features
• Conduct departmental daily briefings to ensure that all pertinent information is well received by team members
• Assist other food & beverage outlets with their operations during peak times or when required
• Check the supply of equipment/stock level and ensure that there is no shortage of items which have impact on the operation and guests
• Handle all administration work pertaining to cashier/bar operation requirement and company&039;s policies
• Handle guests&039; complaints and comments tactfully and efficiently
Team Management
• Identify and develop team members with potential
• Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business
• Constantly monitor team members&039; appearance, attitude and degree of professionalism
• Conduct performance review with the team

Knowledge and Experience

Must possess at least Bachelor&039;s Degree/ Post Graduate Diploma/Professional Degree in Food & Beverage Services Management or equivalent.

• Minimum 2 years of relevant experience in a similar capacity
• Good reading, writing and oral proficiency in English language
• Additional certification(s) in Food & Beverage will be an advantage
• Ability to speak other languages and basic understanding of local languages will be an advantage
• Good working knowledge of MS Excel, Word, & PowerPoint

High degree of professionalism with sound human resources management and business acumen capabilities

• Preferably specialized in Food/Beverage/ Restaurant service or equivalent.
Competencies
• Ability to work well in stressful & high- pressure situations
• Well- presented and professionally groomed at all times
• Strong leadership, interpersonal and training skills
• Good communication and customer contact skills
• A team player & builder
• A motivator & self- starter
• Service oriented with an eye for details

BHXH theo Luật
Cơ hội phát triển nghề nghiệp tại Tập đoàn khách sạn cao cấp và sang trọng nhất thế giới
5 ngày làm việc theo quy định & 2 ngày nghỉ tuần
Đồng phục và 2 bữa ăn/ca làm việc
Lương thưởng cạnh trạnh & tháng lương thứ 13
Giảm giá phòng và giảm giá ẩm thực tại khách sạn Marriott

Cập nhật gần nhất lúc: 2025-06-30 15:50:02