• Assists the Executive Chef in making recipes and maintaining up- dated and accurate costing of all dishes prepared and sold in the Food and Beverage operation
• Participates in the preparation of the hotel&039;s revenue plan and marketing programs
• Works with Executive Chef in the preparation and management of the Department’s budget
• Ensures that all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate.
• Works with Executive Chef in manpower planning and management needs
• Assists in proactively managing costs based on key performance indicators, working through the respective Heads of Department as appropriate.
• Assists the Executive Chef in developing popular menus offering guests value for money in accordance with IHG guidelines
• Assists the Executive Chef in determining the minimum and maximum stocks of all food, material and equipment
• Carries out any other reasonable duties and responsibilities as assigned.
• Assists the Executive Chef in developing and maintaining up- dated operations manuals for all Food Production and Stewarding sections
• Maximizes the effectiveness of Heads of Department by developing each of their skills and abilities through the appropriate training, coaching, and/or mentoring.
• Assists the Executive Chef in planning and organizing successful Food and Beverage activities
• Monitors local competitors and compare their operation with the hotel Food and Beverage operation
• Assists the Executive Chef in developing training plans, develops training material in accordance with IHC guidelines and implements training plans for the Food Production employees and other Food and Beverage employees
• Assists in the preparation of the Annual Business Plan for Food and Beverage.
• Ensures that all hotel, company and local rules, policies and regulations relating to financial record keeping, money handling and licensing are adhered to.
• Assists in the inventory management and ongoing maintenance of hotel operating equipment and other assets.
• Handle all guest and internal customer complain and inquiries in a courteous and efficient manner, following through to make sure the problems are resolved satisfactorily.
• Works closely with the Stewarding Manager to ensure that hygiene standards are maintained and that operating equipment is cared for to maximize its useful life and to minimize breakage.
• Assists the Chef in the management of the day to day operation of the Food Production and Stewarding sections and informs the Executive Chef of major decisions taken in his/her absence
• Assists the Executive Chef in setting standards of all food and equipment purchases in accordance with IHG guidelines
• Monitors all operations, especially during peak business periods, working through the respective Head of Department to make adjustments where necessary.
• Assists in monthly reforecast, involving the respective Heads of Department as appropriate.
• Assumes the duties and responsibilities of the Executive Chef in his absence
• Attends and participates to other meetings as required by the administrative calendar
• Maintain positive guest and colleague interaction with good working relationships
• Keeps aware of trends, systems, practices and equipment in food and beverage through trade literature, hotel show and site visits
• Assists the Executive Chef in setting Food Production and Stewarding goals and developing strategies, procedures and policies
• Spend time in culinary areas observing employee- guest/ employee- internal customer interaction, working through Heads of Department to coach employees as necessary.
• Perform any other duties which may be assigned by the management from time to time.
• Conducts daily briefings and other meetings as needed to obtain optimal results
• Assists with the input and oversight of product specifications, recipes and other data as required, supporting the smooth operation of Materials Management and Cost Audit functions.
• Controls and analyzes, on an on- going basis, the level of the following: o Sales o Costs o Issuing of food o Quality and presentation of food and beverage products o Condition and cleanliness of facilities and equipment o Guest satisfaction o Marketing
