Expense Hub Lead

Strong liaison skills with internal and external stakeholders.
Experience in setting up service centers and operationalizing them.
Work with international customers and bring innovative ideas for customer engagement.
Steer discussions with travel suppliers and manage online travel solutions implementation.
Handle tax processes, travel expense operations, and credit card processes.
FTE estimations, volume handling, and T2E process knowledge.
Ensure on- time delivery of work packages and maintain service metrics and KPIs.
Knowledge of travel planning processes, travel agency operations, GDS, airlines, and payment solutions.
Strong project management and program management skills.
Manage Service Center setup in VN for T2E process & operations.
Liaise with suppliers, customers, and stakeholders (HR, Finance, IT).
Strong people management skills.
Drive operational improvements and maintain SLAs.
Roll out IT applications, including requirement gathering, process implementation, UAT, and releases.

Minimum 10 years of experience as a Lead in service center operations.
Bachelor&039;s or Master&039;s degree in Travel & Tourism or Commerce.
Hands- on experience with SAP and travel expense applications.
Strong analytical skills and ability to think outside the box.
Flexible hours and ability to manage multiple priorities.
Ability to work independently and guide the team on travel topics.
Preferably experienced in international working environments.
Ability to meet individual and team goals.
Willingness to travel locally or internationally if needed.
Strong knowledge of travel planning, expenses, service center operations, and application management.
Excellent client interfacing, people, and stakeholder management skills.

Working in one of the Best Places to Work in Vietnam
Join a dynamic and fast growing global company (English- speaking environment)
Join in various team building, company trip, year- end party, tech talks and a lot of charity events
Flexible working time
100% monthly basic salary and mandatory social insurances in 2- month probation
Lunch and parking allowance
Free in- house entertainment facilities and snack
Onsite opportunities: short- term and long- term assignments
Various training on hot- trend technologies/ foreign language (English/Chinese/Japanese) and soft- skills
15++ days of annual leave + 1 day of birthday leave
13th- month salary bonus + attractive performance bonus (you&039;ll love it!) + annual performance appraisal
Fitness & sport activities: football, badminton, yoga, Aerobic
Premium health insurance for employee and 02 family members

Cập nhật gần nhất lúc: 2024-06-18 16:45:04