F&B Attendant

Job summary:
Main Responsibilities
The incumbent is responsible to provide excellent service as set by the department. Ensure that you work to the best of your ability and set an example to other staff. Ensure your standards of personal grooming and hygiene meet those lay down by the resort. Be a member of a team dedicated to providing the best in quality and service.
• Log security incidents and accidents in accordance with hotel requirements.
• Ensure a high level of cleaning is maintained in your work area.
• Adhere to hotel cleaning and maintenance programs.
• Take appropriate action to resolve guest complaints.
• Promote the hotel and Amanoi Products and services.
• To be empowered to handle special requests and complaints from outlet guests .
• Be familiar with services and facilities provided in the hotel.
• Endeavour to remember guest’s names and address them by their surname.
• Sell the hotel and Amanoi products and services using- selling and suggestive selling techniques.
• Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests.
• Be familiar with property safety, current first aid and fire emergency procedures.
• Total knowledge and understanding of Food preparation standard and procedure. Good command of beverage knowledge. Know beverage service well.
• Communicate with guests in a manner which promotes goodwill, trust and satisfaction.
• Report any guest feedback to the supervisor/manager on duty.
• Including names of other restaurant and bars and function rooms in the hotel.
• Ensure guest’s needs and reasonable requests are met.
• Initiate action to correct a hazardous situation and notify supervisors/ managers of potential dangers.
• Establish and maintain effective guest relations.
• Adhere to the hotel’s security and emergency policies and procedures.
• Seek opportunities to continually improve guest’s experience.
• Demonstrate effective and appropriate interaction with guests whilst maintaining a professional approach and image.
• Be aware of duty of care, and adhere to occupational health and safety legislation, policies and procedures.
• Sell and Promote Products and Services.

- At least 1 year of experience in related field
- Food service experience with general knowledge of restaurant operations preferred.
- Good English speaking & writing. Chinese/ Korean Speaking is a plus
- Pro- active, honest, can work under presssure

- Full basic salary + full fixed SVC during probation
- Training opportunities with Aman
- JLT Health care package after 6 months of service
- Basic salary + fixed SVC + Incentive bonus after 2 months of probation
- Accommodation (non resident in Ninh Thuan) + 3 meals a day + Laundry service
- 13th+ Month salary

Cập nhật gần nhất lúc: 2026-01-21 20:50:03