F&B Manager

* As a Food & Beverage Manager, you are responsible for managing operations of all Food & Beverage outlets of Thien Thai Hotel to deliver an excellent Guest and Member experience. A Food & Beverage Manager would also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Ensure compliance of the hotel&039;s standards
- Manage all Food & Beverage Outlet operations
- Comply with hotel security, fire regulations and all health and safety legislation
- Maintain exceptional levels of customer service
- Work within budgeted guidelines in relation to Food, Liquor Costs and Payroll
- Assist in Marketing the food & beverage outlets, develop and manage the implementation of menus, package deals, promotions, displays, decorations and presentation within corporate guidelines to meet/ exceed sales and financial goals and objectives
- Incentivise team members to maximize sales and revenue
- Accountable for monthly stock takes
- Assist other departments wherever necessary and maintain good working relationships
- Achieve budgeted revenues & expenses and maximize profitability related to the food & beverage department
- Recruit, manage, train and develop the F&B team
- Manage guest queries in a timely and efficient manner
- Ensure communication meetings are conducted and post- meeting minutes generated
- Evaluate guest satisfaction levels with a focus on continuous improvement
* Benefits:
- A competitive salary & Excellent benefits
- Uniform (where applicable) and meals on duty
- The opportunity to work within an organisation committed to personal and career development

* To successfully fill this role, you should maintain the attitude, behaviours, skills, capabilities and distinctions that follow:
- Strong Leadership Skills: must be leader, rallying their team during heavy shifts, resolving conflicts and getting the job done.
- Hospitality Management
- 3 to 5 years’ experience in similar position
- Fluent in English and Vietnamese
- Degree in relevant area or equivalent qualification
- Organizational Skills: Keeping work schedules, shipments, cleaning schedules and more organized is crucial to the job.
- Working knowledge of various computer software programs
- Excellent Management Skills: deal with food, costs, pricing, creating work schedules and more.
- Stamina: expect long days around hot cooking elements, much of it on feet. It would be advantageous in this position for you to demonstrate the following capabilities and distinctions
- Professional experiences
- Proven food and beverage management experience
- Excellent Customer- Service Skills- Attention to Detail
- Problem- Solving Skills: Dealing with employee conflict, irate customers and wrong stock orders is part of a food and beverage manager&039;s job. Being able to come up with a solution quickly is a needed skill.- Good Comunication Skills: need to accurately and easily communicate standards and cooking methods to staff, give orders and speak with customers clearly.
- Ability to work well under pressure
a- Passion for delivering exceptional levels of guest service

Cập nhật gần nhất lúc: 2024-04-03 13:49:16