· Well organize and manage paperwork process for KOLs hosting, photo/video shooting preparation & photo/video shooting model consent forms, etc. (if the project is for F&B).
· Communicate directly with guests to promote all R&B outlets. Be a connection between our guests and the operations team, and drive the team in managing guest experience on- site.
· Consolidate F&B weekly & monthly MKT report.
· Use guest feedback to suggest new trends and preferences to the culinary and food and beverage team Stay up- to- date with industry trends and competitor activities to identify opportunities for differentiation and growth.
· Prepare and present reports to senior management based on pre- determined requirements Type reports, memos, and correspondences including those of confidential nature for the operations and administrative functions and maintain files accordingly.
· Manage all F&B in- house marketing collaterals, including banners on screens, Saba, and similar platforms.
· Manage, update, and coordinate the yearly R&B plan, Execute marketing activities and strategies to promote all R&B offerings Coordinates all requirements for R&B menus, including menu editing, translation, printing, and similar.
· Analyze guest feedback and sales data to identify opportunities for improvement and growth.
· Perform any other duties that may be assigned by the management from time to time.
· Must also ensure that all physical menus in the outlets are adhering to InterContinental Brand standards Support, and coordinate together with the Marketing team all food and beverage photography and videography, including photoshoots and video production
· Liaise with all other outlets (including F&B Admin, accounting, purchasing, front office, etc.) for and on behalf of the Executive Chef. When and if necessary, handles all reservations for outlets and acts as central reservation desk. This includes also group reservations.
· Communicate and interact on daily basis with guests and promote on- site all restaurants and bars exceptional guest service, products, and chef’s profiles through targeted marketing initiatives.