Field Service Engineer

Report system design issues to improve tool performance
Prepare and conduct service- related training for internal and external customers
The job involves up to 75% domestic and international travel
Coordinate rapid response on service- related issues to both internal and external customers
Performs other duties as assigned
Test production and diagnostics system software
Produce Engineering Change Orders
Provide on- site field service support at customer facilities worldwide to address tool installation, emergency repair, warranty and service contract work
Work with internal and external resources to generate product documentation including service manuals, technical support bulletins and field service procedures
Prepare service reports in a timely manner to document issues and ensure effective resolution

Must have strong hands- on mechanical and electrical skills and demonstrated ability to trouble shoot failure in equipment and sub- systems
Knowledge of optical metrology
Demonstrated good customer interaction record with strong presentation and communication skills
Having field service experience in Hardware and software experience is a plus
New graduated from Electronic Engineering or related fields
Robot teaching or fab automation is preferred
Required Language: English

Laptop, Chế độ bảo hiểm, Du Lịch, Phụ cấp, Xe đưa đón, Đồng phục, Chế độ thưởng, Đào tạo, Tăng lương, Công tác phí, Nghỉ phép năm

Cập nhật gần nhất lúc: 2024-09-18 18:55:03