Main mission
Assist to develop a sales force through delivering sales technique training courses to the Beauty Advisor team (BA) in order to ensure effective business.
Internal training (beauty advisors for B2C market, sales teams for B2B market)
Conduct field coaching (in- store coaching) to keep the engagement with customers staff, our Beauty Advisor and ensure products knowledge are well understood and transferred to end- users
Support to prepare training materials and modify training guidelines.
External training (partners and retailers&039; staff : chains of pharmacy, cosmetic chains, beauty stores)
Support other activities including livestream & photo shooting.
Conduct monthly in- house training, ensure line programs and product knowledge to match with Brand standards.
2. Do the on- site training and conduct field visit:
Plan and follow the route list of field visits in accordance with the business needs daily, monthly, quarterly.
Train and transfer brands and products knowledge for customers&039; stores staff
Prepare the contents, material, and tool kits (including samples, leaflet, in- store POSM) for each field visit.
Ensure the knowledge of brands is acquired and leveraged to develop brands engagement and serve shoppers shopping missions within the scale of stores.
Coach & reinforce our Beauty Advior&039;s brand knowledge and selling skills.
Check visibility in stores including POG, stocks, competitors, Beauty Advior grooming and attitude.
Do the internal training of the team: Plan and provide proper training with a double objective to better understand the brand, products/pathology and sales techniques.
Organize product tests periodically and report results for KPI assessment.
Preparing slides and providing training for the sales team, Beauty Advisor team, Ecom & Marketing team on a regular basis.
On- board training for newcomers.
Plan class training with our customers:
Be in charge of checking technical information for promotional materials (brochures, leaflets, visual aids, PR articles...).
Translate and localize training materials
Organize external training or customer conferences with presentations and logistic preparation of: Meal, Point Of Sales Material, Standee, Gifts, Gimmicks....
Other duties as assigned and/or requested.
Coordinate with key partners (chains of pharmacy, cosmetics chains, beauty stores)
Scheduled team training on a regular basis with our customers or according to their proper demand.
