Fitness Manager (Hanoi)

Fitness and Lifestyle Group (FLG) is Asia-Pacific’s leading health and wellness group headquartered in Australia. FLG exists to make a meaningful, positive impact on people’s lives through innovative and diversified health and wellness offerings across physical and digital platforms.
FLG's portfolio of globally recognized brands includes Fitness First Australia, Goodlife Health Clubs Australia, Barry's Bootcamp Asia-Pacific, Jetts Fitness and Zap Fitness 24/7. Recently added to our portfolio are a collection of brands in Asia, expanding the group presence in the region with brands such as California Fitness & Yoga and Eri Clinic. With over 450 locations across Australia, New Zealand and South-East Asia, we help our members live healthier and more active lives.
Searching for a dream job that can change people’s lives? Join us to help people live a healthy lifestyle.

We are looking for Fitness Manager and Assistant Fitness Manager to join California Fitness & Yoga. This position plays a critical role in the company to meet sales revenue targets and to achieve 5 stars service standards. Ideal candidate is a person who is always hungry to make great impacts to other lives and to achieve his personal goals. You are an addictive to personal development, fitness, and healthy lifestyle. You want to learn more and to develop your career at higher level.

FUNCTIONAL OBJECTIVE:

Managing club KPI, solving PT customer service issue, increasing year on year revenue, developing new assistant fitness manager and fitness supervisor, recruiting good personal trainer.

1. Production:

• Ensure the PT team has 100% compliance of etiquettes, rules and policies as set by company.
• Assign all new PT contract or existing PT contract to trainers.
• Assign all production appt to proper trainers.
• Spend time on floor observing trainers with clients.
• Conduct daily production meetings to ensure all PT staff properly carry out daily tasks.
• Meet monthly personal sales and personal session serviced targets as set by Company.
• Meet monthly club sales and club session serviced targets as set by Company.
• Meet daily personal production appointments and daily club production appointment target set by company.
• Recruit new good Personal Trainer to the team.
• Solve PT customer service issues.
• Attend daily conference call with senior management.
• Conduct PT sales training and soft skill training.
• Develop minimum 3-4 Fitness Supervisors and 70% of all PT become senior PT, 1 Assistant Fitness Manager and 1 future Fitness Manager.
• Well manage PT individual KPI by PT CRM.
• T.O and stay at POS area during peak hour.
• Solve any team conflict.
• Build good relationship with all members and club staff.
• Increase year on year club revenue.
• Do weekly club performance review.

2. Team develoment:

• Ensure 100% participate all training set by company
• Provide and share good experience to all team player.
• Assist and guiding all team player.

• 1-3 years of management experience 
• Valid CPR and First Aid certifications.
• Kick-fit and dynamic stretching level 1.
• Nutrition and workout program design.
• An understanding of testing and evaluation concepts, exercise mechanics and proper body alignment
• Demonstration of organization, communication and service oriented skills
• Basic computer skills
• Open for both Vietnamese and expat candidates