FO Supervisor

- To assist in the training of Front Office service ensuring that they have the necessary skills to perform their duties with the maximum efficiency.
- To strictly adhere to the established operating expenses and that all costs are controlled.
- In the absence of the Front Office Management.
- To ensure that all room rate, guest data is posted and correct into the hotel property management system.
- To assist the Front Office Management in efficiently managing the department according to the established concept statement providing a courteous, professional, efficient and flexible service at all times, following Fusion’s Standards.
- To assign responsibilities to subordinates implementing multi- tasking principle and to check their performance periodically.
- To have a full working knowledge and capability to supervise, correct and demonstrate all duties and tasks in the assigned tasks to the standard set, which is reviewed and changed on a regular bases reflecting change in trends, guest expectations and operating philosophies.

- Be impartial, progressive, highly responsible, aware of service, withstand high pressures.
- A minimum of 2 years of experience in Front Office or related professions with at least 2 years of hands- on experience in a similar position.
- Ability to respond effectively to sensitive issues.
- Excellent command of the English language, additional language is preferred.
- Bachelor&039;s degree of related professions.
- Excellent written and verbal communication skills. Strong organizational and analytical skills.
- Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information.

- Competitive Salary
- other benefits and allowance as Fusion policy
- 5 days workings/week, 2 days off/week
- Working in professional Environment
- Full social insurance
- Full salary in probation period

Cập nhật gần nhất lúc: 2024-03-27 11:15:18