Food & Beverage Manager

Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage.
CORE WORK ACTIVITIES
Developing and Maintaining Budgets
• Maintains a positive cost management index for kitchen and restaurant operations.
• Utilizes budgets to understand financial objectives.
• Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments.
Leading Food and Beverage Team
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Manages the Food and Beverage departments.
• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
• Supervises and manages employees. Manages all day- to- day operations.
Ensuring Exceptional Customer Service
• Understands the brand&039;s service culture.
• Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.
• Provides excellent customer service.
Managing and Conducting Human Resource Activities
• Promotes both Guarantee of Fair Treatment and Open Door policies.
• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results.
• Conducts performance reviews in a timely manner.
Additional Responsibilities
• Analyzes information and evaluates results to choose the best solution and solve problems.
• Complies with all corporate accounting procedures.
• Provides information to supervisors, co- workers, and subordinates by telephone, in written form, e- mail, or in person.
• Drives effective departmental communication and information systems through logs, department meetings and property meetings.

At least 2 years experience at the same position.
Be able to relocate to Ha Giang City.

International work environment
Phone allowance, meals allowance and others
Marriott International Associate discount for Room and F&B
Premium insurance with many inpatient and outpatient medical examination and treatment benefits

Cập nhật gần nhất lúc: 2024-08-20 01:30:03