FOOD & BEVERAGE MANAGER

Acts as a liaison between the Executive Assistant Manager and the Outlet Managers or Assistant Outlet Managers apprising him/her of the situation and updating him/her on issues of importance.
Assists the Executive Assistant Manager by participating in the preparation of the Food and Beverage promotion plan and executes specific promotional activities as directed.
Assists to ensure that the outlets meet and exceed all key performance indicators stated in the division’s balanced scorecard
Assists to implement corporate Food & Beverage standards and procedures, policies and signature touch points and to ensure that the Food and Beverage division is operating in line with the corporate manual.
Assists in the preparation of the hotel’s annual budget and monitors and controls the performance of the individual outlets.
Conducts frequent front and back of house checks ensuring mise- en- place, service procedures, standards of cleanliness and hygiene, repair and maintenance, employee grooming and manning levels are in order and takes appropriate action where necessary.
Work on the selection, training and evaluation of subordinate employees.
Oversees the service standards of all outlets ensuring that they conform to the requisite standards and meet or exceed customer expectations.
Provides guidance and assistance to the Outlet Managers or Assistant Outlet Managers helping them in the execution of their responsibilities and helping them to set their own goals and objectives.
Assists in monitoring and controlling the hotel’s OE inventory and participates in inventory taking.
Manage the maintenance of efficient administration preparing and submitting reports on time as directed.
Oversees the quality, consistency, and presentation in all Food and Beverage outlets to ensure that they conform to the requisite standards and meet or exceed customer expectations.
Directs and controls all subordinate Food and Beverage staff to ensure that all day to day operational matters are handled on time and guest expectations are met.
Coaches, counsels, disciplines and develops subordinate employees.

Staff training and development.
Quantity and nature of guest comments and complaints.
Financial performance of the Food and Beverage division.
Achievement of the goals and objectives of the Food and Beverage outlets.

Young and dynamic working environment.
12 to 14 days annual leave.
Free- provided Bao Viet health and accident insurance.
Additional of Service Charge bonus & others attractive allowances.
Free training courses from basic to advance by Banyan Group Academy.
Positive career development opportunities.
Other attractive bonus policies for encouragement and motivation
Contribution of social insurance, health insurance and unemployment insurance based on total salary (from probation period).
Receiving 100% of salary during probation time.
22 standard working days per month.
Free- provided accommodation with full- equipped and modern facilities according to Banyan Group standards (Electric water heater, AC, TV, internet, cable TV).
GENERAL
Maintains a high standard of personal hygiene, dress, uniform, and body language.
Attends meetings and training as required by supervisors.
Performs additional duties as directed by supervisors.
Ensures that all activities are carried out honestly, ethically, and within the parameters of local Law.
Is polite and professional in any situation where the image or regulation of the hotel is represented.
Interacts with guests actively soliciting feedback.
Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues.
Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel.
Is fully conversant with all health and safety, fire and emergency procedures.

Cập nhật gần nhất lúc: 2024-07-17 12:25:02