Food & Beverage Manager In CIP Lounges

Be in charge of management standards and quality of food and customer services in CIP Lounges, to achieve strategic goals and expected business objectives. Key responsibilities for the role include:
Management of standards and quality of food
- Designs menus and establish the quality of food service at CIP Lounges with frequent changes to ensure attracting target customers
- Organizes and maintains aesthetics and convenience of equipment and buffet layout at the lounges
- Organizes and maintains aesthetics and convenience of equipment and buffet layout at the lounges
Customer services management
- Surveys, collects and analyses customer feedback to solve and improve services and customer satisfaction
- Co-ordinates with related parties in preserve quality of service, promote the company’s image and brand with high standards in the customer’s mind
Coordinates with HR Dept. on making plan for coaching and training staffs, curriculum development and delivering the training
Perform additional duties as requested by the Head Dept. and BOD.