Position Summary:
- Issue EMC if required by Freight Control Manager.
- Ensure timely and accurate updates of freight rates and free time for respective trade lanes in TMS for Geneva’s Pricing Liner approval.
- Run reports and correct errors regarding to freight rates and other kind reports (if requested).
- Follow and clear daily correction MFTC report.
- Perform other duties assigned by Freight Control Manager and Freight Senior Executive.
- Corporate with other teams and agents to ensure freights in system matches with contracts, sales quotations and adheres to the company’s regulations.
Key Responsibilities:
- Attend to issue EMC request from TMS corrector.
- Submit the rates and free time in TMS for CNF shipments for Geneva’s Pricing Liner approval.
- Check and clear daily and monthly corrector reports.
- Issue EMC once dispute done and keep related departments informed to adjust invoice, collect more money or refund payment for customer.
- Verify data in Booking vs approval from GVA/ARO Commercial Liner and ensure filing in TMS to ensure correspondence of the respective attachment uploaded.
- Send debit notes to customers for their prechecking and payment.
- Follow payment and keep accounting team informed for special handing cases.
- Resolve GVA’s/ARO’S query and customer disputes on rates discrepancies (rate quoted in contract/sales offer differs from the rate billed to customer) by checking through the entire approval process to rectify the rates.
- Check and clear K/O in MFTC daily report.
- Resolve GVA query and customer disputes on rates discrepancies (rate agreed by sales team differs from the rate billed to customer) by checking through the entire approval process to rectify the rates.
- Update rate and other surcharges in booking and bill levels.
- Make other kinds of reports (if requested).
- Handle rate request for Change of Destination (CODs), shipping back, and other optional charges by customs.
- Execute other tasks assigned by Freight Control Manager.

Key Experience & Qualifications:
- Preferably experience related to shipping, logistics.
- University graduation in Logistics, Maritime, Shipping, Sea Economics or equivalent OR at least 1 year of direct or relevant experience in shipping industry;
Key Competencies & Skills:
- Can- do attitude and the ability to work under pressure
- A believer of continuous evolution and desire to excel professionally.
- Customer service oriented.
- Details focused.
- Organization and management skills.
- Strong verbal and written communication skills to both internal and external stakeholders.
- Strong command of English in both speaking and writing.
- Ability to work independently and teamwork spirit.
- MS office skills
Key Performance Indicators / Measures:
- Timeline to issue correct invoice is improved.
- Clerical error is eliminated or minimized.
- Freight is manifested correctly and timely.
- KPI reports meet the target set by GVA.
- EMCs ratio is reduced.
- The number of incorrect invoices is limited.

We offer top- notch medical benefits

We offer more paid leave than required by the law

We offer various bonuses and awards

Cập nhật gần nhất lúc: 2024-04-03 13:40:45