Freight Control Executive

Mô tả Công việc
Position summary:
- Issue EMC if required by Freight Control Manager.
- Corporate with other teams and agents to ensure freights in system matches with contracts, sales quotations and adheres to the company&039;s regulations.
- Perform other duties assigned by Freight Control Manager and Freight Senior Executive.
- Run reports and correct errors regarding to freight rates and other kind reports (if requested).
- Ensure timely and accurate updates of freight rates and free time for respective trade lanes in TMS for Geneva&039;s Pricing Liner approval.
- Follow and clear daily correction MFTC report.
Key responsibilities:
- Resolve GVA&039;s/ARO&039;S query and customer disputes on rates discrepancies (rate quoted in contract / sales offer differs from the rate billed to customer) by checking through the entire approval process to rectify the rates.
- Attend to issue EMC request from TMS corrector.
- Check and clear daily and monthly corrector reports.
- Check and clear K/O in MFTC daily report.
- Verify data in booking vs approval from GVA / ARO Commercial Liner and ensure filing in TMS to ensure correspondence of the respective attachment uploaded.
- Resolve GVA query and customer disputes on rates discrepancies (rate agreed by sales team differs from the rate billed to customer) by checking through the entire approval process to rectify the rates.
- Handle rate request for Change of Destination (CODs), shipping back, and other optional charges by customs.
- Submit the rates and free time in TMS for CNF shipments for Geneva&039;s Pricing Liner approval.
- Execute other tasks assigned by Freight Control Manager.
- Send debit notes to customers for their prechecking and payment.
- Issue EMC once dispute done and keep related departments informed to adjust invoice, collect more money or refund payment for customer.
- Update rate and other surcharges in booking and bill levels.
- Follow payment and keep accounting team informed for special handing cases.
- Make other kinds of reports (if requested).

Yêu Cầu Công Việc
Key experience & qualifications:
- Preferably experience related to shipping, logistics
- University graduation in Logistics, Maritime, Shipping, Sea Economics or equivalent OR at least 1 year of direct or relevant experience in shipping industry
Key competencies & skills:
- Can- do attitude and the ability to work under pressure
- Strong command of English in both speaking and writing
- Strong verbal and written communication skills to both internal and external stakeholders
- Organization and management skills
- A believer of continuous evolution and desire to excel professionally
- Ability to work independently and teamwork spirit
- MS office skills
- Details focused
- Customer service oriented
Key performance indicators / measures:
- KPI reports meet the target set by GVA.
- Freight is manifested correctly and timely.
- The number of incorrect invoices is limited.
- Clerical error is eliminated or minimized.
- Timeline to issue correct invoice is improved.
- EMCs ratio is reduced.

Chăm sóc sức khỏe
Công tác phí
CLB thể thao
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Chế độ bảo hiểm
Du Lịch
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Tăng lương
Phụ cấp
Laptop
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Phụ cấp thâm niên

Cập nhật gần nhất lúc: 2024-07-12 13:50:05