Front Desk Agent

POSITION SUMMARY
Represent the hotel to the guests throughout all stages of their stay.
Create good impression to customers during their stay and encourage them to come back.
Determinate a guest&039;s reservation status and identify how long the guest will stay. Help guests complete registration cards and then assign rooms, accommodating special requests whenever possible.
Coordinate with related departments to respond to customers’ expectation.
Verify the guest&039;s method of payment and follow established credit- checking procedures.

CAPACITY REQUIRED FOR POSITION
I have read, received a copy and fully understood the above tasks and will responsibly perform the duties and duties assigned.
Education: College graduate or equivalent. Fluency in speaking, reading, writing and listening in English.
Further requirement: Good attitude, organizational skills, team work, shift work and adaptability to the change, previous hotel- related experience is an advantage.

- Dynamic and sociable working environment.
- Social insurance, health insurance, unemployment insurance and other benefits
- Bonus by individual ability and company’s performance.
- Company trip once a year + Joining party
- Salary and position is reviewed 1 time a year
- Having chances to get attractive company bonus every month/year

Cập nhật gần nhất lúc: 2024-04-03 12:05:55