Front Desk Agent

Complying with hotel procedures and safety policies.
Operating switchboard and assisting with inquiries.
Assisting the reservations manager with taking reservations.
Collaborating and communicating with other internal departments to ensure guest satisfaction.
Anticipating and addressing guests&039; needs, and resolving their problems and complaints.
Greeting and thanking guests in a sincere, friendly manner.
Checking guests in on arrival and out on departure..
Performing duties on a daily checklist.

Well- groomed, professional appearance.
Outstanding written and verbal communication skills.
1+ years of front desk agent experience preferred.
Available to work shifts, over weekends, and on public holidays.
Physically agile, and able to stand for extended periods.
High school diploma or suitable equivalent.

Competitive salary and monthly service charge
Working 5 days per week- off 2 days per week
Annual Leaves
Follow the government social insurance, health insurance, unemployment insurance
24 accident insurance
Join in hotel activities
Training opportunities for career development

Cập nhật gần nhất lúc: 2024-04-30 07:40:32