Front Desk Clerk

Human Resource Management

Be fully conversant with 4 Lotte Core Value
Good guest relationships skills needed.
Follow strictly Lotte Grooming Standard.
Have a clear understanding of workplace policies and their purpose. Carry out all duties accordingly.
When working, follow instructions given by the Supervisor/Manager and cooperate with other employees at all times.
Maintains and neat and tidy appearance at all times,
Follow the company&039;s human resource management regulations, and perform all tasks efficiently and in a way that increases the productivity of the workplace.
Always get the proper greetings and bowing as Lotte culture

Training

Attend all training sessions as a trainee according to the company’s training policies.
The Front Desk Clerk are well-groomed, impeccably dressed demonstrating attention to details (Lotte pin, natural make up for ladies, tidy hair, no painted nail, heels...)
Attend all preventative training sessions in preparation for various safety accidents, theft and missing items

QUALIFICATIONS

Education: Diploma or its equivalent.Bachelor’s degree or higher in related field preferred.
Experience: Experience in 5-star hotel services preferred
Credentials: Certificates in hotel services preferred

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES

Must be service-minded to meet client needs
Must speak English fluent enough to serve customers

• Must possess expert knowledge on the Hotel operation

• Social insurance, health insurance, unemployment insurance and other benefits
• Bonus by individual ability and company’s performance.
• Salary and position is reviewed 1 time a year
• Company trip once a year + Joining party
• Having chances to get attractive company bonus every month/year
• Dynamic and sociable working environment.

Cập nhật gần nhất lúc: 2022-11-22 12:12:04