FRONT OFFICE SUPERVISOR (GIÁM SÁT LỄ TÂN)

- Monitor and evaluate associate performance to improve productivity and efficiency.
- Check VIP rooms, meet and greet VIP guests, resolve guest complaints and recommend actions for improvement of work procedures to ensure the comfort and enjoyment of guests.
- Perform daily administrative work by checking the work schedules, reading and acting on logbook entries, checking cleanliness of work areas, supervising grooming and work behavior of associates to ensure that work standards are met and maintained.
- Perform other duties as assigned.

- Experience : Minimum 1year supervisor experience in Front Office operation
- Education : College/ University Graduation.
- Other : Knowledgeable of Front Office computer system; strong interpersonal and communication skills, fluency in English.
- Certification : Certification in Front Office operation (preferred but not required).

Cập nhật gần nhất lúc: 2024-04-12 15:50:21