Functional Test & Operations Support Specialist (Banking)

PERSOLKELLY VIETNAM
Mức lương
Đang cập nhật
Địa điểm làm việc
Hồ Chí Minh
Kinh nghiệm yêu cầu
3 - 5 Năm
Chi tiết tin tuyển dụng

Mô tả công việc

Functional Test Preparation and execution:

Collaborate with the project team to ensure UAT environments are set up and ready for testing.
Document and maintain test cases, ensuring they cover all possible scenarios and edge cases.
Execute manual test cases and record test results, identifying and reporting any defects or issues encountered during testing.
Prepare functional test cases for UAT to ensure the system meets the required specifications and functionalities.
Work closely with the IT development team and vendors to resolve any identified issues and retest fixes.

Other Test phases:

Verify the accuracy of new system reports generated.
Work closely with downstream EDW team to support regression testing
Perform data reconciliation verifications after data migration.
Understand the integrations across systems and support end to end testing.

System Demo Walkthrough:

Actively engage with the vendor during the walkthrough sessions, asking questions and providing feedback.
Attend 2- 3 hours per day for system demo walkthrough with the vendor.
Collaborate with the project team to ensure the system meets business requirements and aligns with the agreed- upon design.
Document and communicate any issues or concerns identified during the walkthrough sessions to the project team
Participate in approximately 20 sessions of system demo walkthroughs.

System Rollout:

Assist branch for local regulatory and head office reporting changes
Activity communicates with project team on issues encountered in new system, with documented evidence.
Provide regular status updates on readiness to use system.
Support postproduction rollout and monitoring.
Aid branch in updating existing EUCs to comply with new system reports.
Perform verification on customer statements and advice generated.

Share the workload with Operations team
Outward remittances
For manual processing:

Perform a call back (where applicable).
Issue e- invoices/ Tracking pending items/ Filing.
Verify signature, authority and indemnity (where applicable). For faxed instructions/email with scan instructions, to closely monitor until originals are submitted.
Check supporting documents for the payment (where applicable);
Name screening (where applicable).
Check customer&039;s account balance before processing.
Prepare CITAD payment instructions (where applicable);
Process transactions in core banking system.

For internet banking/API/H2H

To handle “drop- to- repair” as per established procedures (i.e. checking supporting documents, handling AML screen hits and dormant accounts)

Inward Remittances

Check supporting docs (where applicable)
Proceeding to credit customer’s account in core system for those transactions require manual intervention.
Issue credit advice to customers.
Filing.

Reporting

Prepare and submit remittance- related reports to the Head Office and the State Bank of Vietnam.

Yêu cầu công việc

Ability to work well in a team environment, collaborating with colleagues, and other to achieve project goals.
Proficiency in English, both written and verbal
At least 3 years of experience in core banking and Payments/ Remittance operations, testing. Experience using Midas Payment System is preferred.
Strong attention to detail to ensure accuracy in system testing
Analytical skills to identify, troubleshoot, and resolve system
Excellent communication skills, with the ability to clearly articulate issues, provide feedback, and collaborate across teams.

Quyền lợi

Chế độ bảo hiểm, Phụ cấp, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Nghỉ phép năm

Cập nhật gần nhất lúc: 2024-12-10 21:25:03

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PERSOLKELLY VIETNAM

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Thông tin chung

Ngành nghề
Thư ký - Trợ lý
Cấp bậc
Nhân Viên
Kinh nghiệm yêu cầu
3 - 5 Năm
Trình độ yêu cầu
Đại học
Số lượng cần tuyển
Đang Cập Nhật
Hình thức làm việc
Nhân viên chính thức
Giới tính
Đang cập nhật
Hạn nộp hồ sơ
31/01/2025
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