We are seeking a highly strategic and motivated General Manager to establish and grow our business in the region. This role will provide invaluable management and business experience in the e- commerce industry. You will be responsible for strategic planning, setting up operations, managing daily business activities, budget control, generating progress reports, and employee management.
RESPONSIBILITIES:
Strategic Planning and Setting Up Operations:
Set up infrastructure and complete preliminary work before operations commence, including liaising with external partners for products, logistics, call centers, legal matters, recruitment, and market research.
Conduct situational analysis and geographical targeting exercises to aid decision- making.
Daily Business Management and Budget Control:
Drive sales/revenue growth, profitability, and quality targets.
Build rapport with partners and agents to ensure smooth business operations.
Develop, implement, and monitor operational plans within budgets to achieve KPIs and business results.
Create initiatives for continuous improvement across all KPIs.
Reporting:
Produce business performance reports, regulatory compliance reports, and other necessary reports to ensure market share growth and sustainable market growth.
Employee Management:
Participate in staff selection, training, development, scheduling, and ongoing professional development.
Plan capacity and build capability of country teams to achieve KPI targets.
Manage local team expectations and communicate the needs, priorities, KPIs, and strategies to achieve business goals.
Provide effective leadership and get things done.
KEY REQUIREMENTS:
Experience in product sourcing, logistics, e- commerce, or setting up operations is a plus
Bachelor&039;s or Master&039;s degree in any discipline
Experience in leading and managing an organization (departments, divisions, ops, back office, HR, finance, sales)
6+ years of team management experience, P&L calculation, and monitoring
Strong problem- solving, organizational, communication, negotiation, and analytical skills
Logical and strategic mindset, along with excellent presentation skills and a customer- centric approach
Motivated self- starter who can work with minimal supervision and assemble and manage teams
Versatile personality and experience working in dynamic business conditions
Specialized knowledge/skills in sales, including sales planning, market penetration strategy, and manpower development
Strong leadership and communication skills in both local and English languages, able to communicate effectively across countries and regions
