Giám sát Buồng phòng/Housekeeping Supervisor

Maintain detailed records and documentation of housekeeping activities and expenditures
Identify areas for improvement and implement new strategies to enhance housekeeping operations
Perform other duties as assigned by the Housekeeping Manager or Director of Housekeeping
Supervise and coordinate the daily activities of the housekeeping team, including room attendants, laundry staff, and other housekeeping personnel
Monitor and maintain appropriate inventory levels of linens, amenities, and cleaning supplies
Ensure all housekeeping employees adhere to safety, sanitation, and security protocols
Collaborate with management to develop and implement housekeeping budgets and cost- saving initiatives
Communicate with other resort departments, such as front desk and engineering, to address any housekeeping- related issues or concerns
Assist with hiring, scheduling, and performance management of the housekeeping staff
Provide ongoing training and professional development opportunities for the housekeeping team
Develop and implement efficient cleaning schedules and procedures to meet occupancy demands
Investigate and resolve any guest complaints or housekeeping- related problems
Inspect completed guestrooms and public areas to ensure consistent quality and adherence to resort standards

High school diploma or equivalent, with some college coursework preferred
Commitment to providing exceptional guest service and creating a positive work environment
Knowledge of relevant safety, sanitation, and environmental regulations
Strong organizational and problem- solving abilities
Thorough understanding of hotel/resort housekeeping operations, policies, and best practices
Proficient in using hotel property management and inventory control systems
Ability to work flexible hours, including weekends and holidays, to meet operational needs
Excellent leadership, communication, and interpersonal skills
Proven track record of effectively managing and motivating a team
1- 3 years of progressive experience in a housekeeping or hotel operations role, with at least 1 years in a supervisory capacity

- Trained to improve skills
- Attractive salary and bonus
- Enjoy benefits according to state regulations
- Talent incentive regime

Cập nhật gần nhất lúc: 2024-06-06 15:35:06