Giám Sát Chất Lượng Cuộc Gọi Telesale Lĩnh Vực Dinh Dưỡng (QA / QC)

➢ Other tasks assiged by OM.
➢ Propose solution to improve call quality and sales efficiency.
➢ Detect and record non- compliance found.
➢ Coordinate with Trainer and Teamlead to coach and train agents.
➢ Quality scoring agent calls.
➢ Time: 08h00 – 17h00, Monday- Saturday
➢ Proposed report and training plan for agents.
➢ Listen call recording/ real time agent consult to consumer.

Cập nhật gần nhất lúc: 2024-08-05 18:35:03