Giám Sát Kinh Doanh Khu Vực Miền Trung

General Information Job Title : Sales SupervisorLocation : HCMReport to : Sales Officer/Sales ManagerNo. of subordinates: 20- 30 SalesII. Job SummaryKey Accountabilities and Performance Measures Impacted for both In- house teams and 3rd Parties as well.III. Key Roles & Responsibilities1. Sales operation planning, management and monitoring:- Delivery the sales targets- Manage tele sales agents, field sales agent through team leaders- Maintain of low attrition rate for agents and team leaders- Agents and team leaders to be fully equipped, trained along with regular coaching to ensure they are able to do their job and perform as per company standards- Ensure all the audit requirements are met and follows the policies laid down by the company- Ensure the changes in the policies are communicated in time to staff 2. People development, training and motivation:- Recruitment of agents- Termination of agents on account of non- performance / disciplinary issues- Implementation of any process which helps improves process efficiency 3. Problem Complexity:- Routine Problem – Agent not reporting to work, non- adherence of the process by an agent / team leader- Non routine – Non- cooperation by team leaders, agents on a certain policy/process of the company to adhere to the changed policy, non- delivery of targets, reduction of no of seats Performance measures- Daily & monthly originations of loans/insurance policies- Daily & monthly productivity MIS reflecting the calling & conversion metrics- Monthly Attrition MIS- Updated training deck to be maintained, daily feedback and coaching diary to be maintained. Finally result to show the effectiveness.- Satisfactory Audit ratings and visit memo’s

Job Requirements
Qualification: Candidate must possess at least a Bachelor Degree
Work Experience: Minimum 3- 5 years of experience in related field managing teams, preference to be given to candidates who have experience in sales & distribution in banking/finance companies.
- Preferably Managers specializing in Sales – Tele sales/Telemarketing or equivalent
Skills
Knowledge: Should have basic knowledge of the financial/insurance products.
- Good team player & fast learner
- Excellent MS- Office skills
- Good command over English.
- Good communication skills
Attitude
- Trust- worthy
- Proactive
- Positive thinking

Attractive KPI Bonus (monthly or yearly) and 13th month salaryPremium personal healthcare insurance for all employees and spouse and/or children14 – 20 days annual leave, 3 days of sick leave with pay

Cập nhật gần nhất lúc: 2025-10-15 22:25:03