Giám sát Quầy Thông Tin / Concierge Supervisor

Respond to special requests from guests with unique needs and follow up to ensure satisfaction.
Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning)
Contact appropriate individual or department as necessary to resolve guest call, request, or problem.
Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns.

Requirement
Required English in 4 skills
Experience managing Opera software
Experience working in a similar position in 4- 5 star hotel or resort
At least Bachelor&039;s degree in Hospitality Management or a related field

Benefits
Participating in ultimate phenomenal activities for employees
National and international training courses
Competitive salary
Attractive remuneration packages
Periodic health check | Accident insurance 24/7
05 working days | 02 days off per week
Opportunity to grow career at the most luxurious 5- star hotel group in the world
Uniforms and nutritious meals in shifts are provided by the Hotel | Free parking for motorbikes and cars
Discounted rates apply when using services at properties

Cập nhật gần nhất lúc: 2024-04-02 16:10:31