People Management (40%):
Ability to recruit new and replacement employees
Check and verify the report of the team leader, ensuring the accuracy, truthfulness and timeliness of the information.
Support the Team Leader to handle difficult situations and complaints.
Updating headcount and workload for monitoring portfolio to have forecast about resource and assign appropriate employee according to capacity.
Participate in strategic planning, budget management, and development of policies and procedures.
Managing each Team&039;s Field Collection, persuading customers to repay the debt, in order to achieve the company&039;s goal.
Train, guide, lead, coach staff relevant policies, procedures, guidelines, collection incentive & scheme and some skills to improve their performance.
Closely monitor and find out any issues related to poor performance of FCs and have plan to solve.
Ensure employees comply with the law and general company regulation
Core Responsibilities (60%):
Performs other duties as assigned by line manager.
Conduct weekly meetings with the team to share information and find the way to make improvements.
Ensure visiting record by each Field Collector is on time and accurate in the Collection System
Report to superiors potential risks and abnormalities and propose appropriate handling and adjustment plans.
Make a work plan for the months/weeks
Contribute to improving work efficiency by proposing change initiatives and improving work processes.
Ensure each Team&039;s Field Collection results are improved/achieved based on the KPI set
Prepare, manage and monitor the daily, weekly and monthly collection report/action
Report and suspicious cases that are suspected as fraud cases on repayment to the Collection Manager/Branch Head

Experience of working in a high- pressure environment and working to tight deadlines.
Experience and knowledge of Collection processes and best practice.
Excellent project management and organizational skills.
Understand the Collection market and assigned location, Civil law knowledge
Sense of responsibility
Excellent influencing, negotiation and communication.
Ethical manner
Professional working attitude.
College, University graduated, major in Law, Finance, Banking
Leadership skills
Hard working
02 years of supervisory experience preferred.
Proficiency with MS Office, especially excel is preferred.
Excellent project management and organizational skills.

Training opportunities:
- Online course sponsorship
- Language sponsorship: English, Korean
- Professional qualification sponsorship
Colleagues:
- Friendly and dynamic working environment
Annual leave:
- 3 days of sick leave with pay
- Get 1 additional annual leave for each 5 full years of service
- 16 Days of annual leave
Benefits:
- Annual salary review
- Annual health check
- Attractive Bonus
- Social insurance
- Premium health insurance for employees and their related persons
- Guaranteed 13th month salary
- Competitive salary
Other extras:
- Company trip
- Long service award: 5 years, 10 years, 15 years activities (birthday, football, charity etc)
- Engagement and outdoor Quarterly/Yearly Employee Recognition

Cập nhật gần nhất lúc: 2024-03-26 06:00:34