Giám Sát Vận Hành Lớp Học

Scheduling:

Collaborate with the Academic Manager to plan and interpret new class schedules based on sales targets and center needs.
Maintain accurate records for reporting and salary calculations.
Develop a general schedule and arrange teachers for classes and activities, considering factors like holidays and teacher vacations.
Track and record teacher schedules, leave requests, and teaching efficiency.

Teaching Assistant Management:

Oversee weekly TA meetings and facilitate communication within the TA team.
Recruit, interview, and select TAs based on center needs.
Organize and coordinate TA work schedules, ensuring adequate coverage for classes and activities.
Evaluate TAs&039; performance, provide feedback, and implement improvement strategies.
Train and mentor TAs, providing guidance and support in performing their tasks effectively.
Assist TAs in problem- solving and addressing difficulties they encounter.

Indirect Customer Service

Collaborate with different departments to plan and execute center activities effectively.
Monitor and encourage student usage of e- learning platforms.
Coordinate tutoring processes, tracking student performance, and organizing tutoring sessions.
Track student performance through feedback and report concerns to relevant departments.

Classroom Operations:

Support the administration of the learning system and assist with administrative tasks.
Coordinate in- class activities, including monthly theme activities and marketing initiatives.
Register SCD classes on the system and perform related administrative tasks.
Manage test- flow processes, including assigning personnel and ensuring smooth test administration.
Prepare and oversee English Oral Communication Contest (EOCC) materials and schedules.
Prepare for new class openings, confirm schedules, and create class information on the system.

Oversee center operation officer tasks.

Bachelor’s degree in Business, Communications, or related fields.
2- 3 years of experience in operation/ academic or service.
Strong oral and written communication skills.

Annual KPI evaluation for salary review.
Annual leave days: 12 days/year.
Premium Healthcare insurance.
Social, health & unemployment insurance.
Tuition fee discount for family members.
Competitive salary in line with experience and capability.

Cập nhật gần nhất lúc: 2024-04-05 07:25:29