Global Customer Support

- Receive and manage requests from global customers (US, Korea, Japan, Singapore, India, China, Turkey, etc.) via email, website, and phone calls.
- Record all interactions and resolutions accurately to maintain up- to- date support documentation.
- Communicate effectively with customers across multiple regions.
- Troubleshoot and resolve customers’ problems encountered when using the company&039;s system in a timely manner.
*Working time:
- Work 5 days/week (including weekends, holidays, and Tet).
- Weekly shift rotation with 3 shifts following the company’s arrangement:
+ Shift 2: 2 PM – 10 PM
+ Shift 3: 10 PM – 6 AM
+ Shift 1: 6 AM – 2 PM

Team building once a month. Company trip once a year,
Well- trained and dedicated to being able to catch the pace smoothly.Great opportunity to improve English.Opportunity to learn Logistics and professional management system of project development process.,
Full social benefits in accordance with the company and the law of Vietnam.Professional environment and clear procedures
PVI healthcare insurance,
13th- month salary and bonus for holidays,
Salary review every 6 months based on the work performance,

Cập nhật gần nhất lúc: 2025-09-12 16:10:02