Golf Sales Coordinator

Coordinate selling of all services of the integrated resort.
Greets scheduled visitors and directs them to appropriate area or person.
Perform general office duties to support the Sales and Marketing Department (e.g., filing, sending emails, typing, faxing, and copying).
Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
Ensures all activities performed within the department are in accordance with the company’s business objectives, and established safety and security standards.
Prepare sales- related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders).
Promote awareness of brand image internally and externally.
Works closely with Front Office Manager and Golf Operation Manager to coordinate for VIP players, events or tournament.
Work harmoniously and professionally with co- workers and supervisors.
Maintain confidentiality of sensitive materials.
Conducts pre- convention meetings involving clients and appropriate operation staff.
Must be able to meet the attendance guidelines of the position and adhere to departmental and company policies.
Oversee facility and equipment in the responsible areas to make sure they are in complete working order.
Use sales techniques that maximize revenue while maintaining existing members, returned players.
Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events).
Coordinate reservation confirmations for special golf bookings, events, and tournament.
Maintains business relationships with clients and provides excellence in customer service.

May be required to perform other duties required by management.

Must present a well- groomed appearance.
Demonstrated strong organizational and time management skills.
Strong communication skills, both oral and written. Must be able to prepare effective written reports.
Demonstrated record of superior guest service.
Knowledge of sales, service, use of facilities and function space required.
Strong understanding and appreciation of the concept of luxury and hospitality.
Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
Excellent decision- making, problem- solving and follow up skills.
Previous experience in planning of meetings, conventions, and events required.
02 years of working experience required, golf or hospitality industry preferred.
College/ University degree is required.
Proven experience with computers, sales system and business software.
Ability to respond to and handle difficult or stressful situations with tact and diplomacy.
Ability to communicate fluently in the primary language of the workplace both verbally and nonverbally. Fluent in English is required.

Cập nhật gần nhất lúc: 2023-12-09 18:00:26