Graphic Project Manager ( German / Japanese-Speaking )

- Be the main contact between clients and other departments across countries to ensure the information flow, from the first phase to the closure, is correctly interpreted, recorded and directed to the involved parties.
- Consult the clients throughout the whole project implementation process.
- Coordinate with cross-functional managers to provide the clients with the best offers with regard to quality of delivery and throughout the whole project life cycle.
- Ensure all internal and external deadlines are met.
- Gather, analyse, and organise information from the clients and internal database in order to deliver reports.
- Develop an implementation plan in coordination with other departments; optimise the resources and effort, update the client and the related personnel on the progress.
- Double-check if the project meets the budget. Make sure any changes to the job with regard to the costs are discussed with all the involved parties and approved by the client.
- Cooperate with the accountant to invoice the client timely and accurately.
- Follow up with the client about the quality of the projects.
- Share the client’s feedback with the departments and propose continuous improvement areas of the involved parties (if any).
- Build and maintain strong relationships both with the internal and external stakeholders.
- Show a high level of client service. Be the ambassador for the clients you are working with. Understand and know the clients’ every detail.
- Be a proactive problem solver. No task is too small or too big.
- Ensure all communications are in English, both spoken and written.
- Have attention to detail, your task will be to QC all material before you send it to the client, making sure what we deliver is on-brief and of highest quality.
- Report to a Senior Project Manager.

- BA/BS in Graphic Design/Printing/Packaging/Advertising or Project Management.
- At least 5 years of project management and marketing experience in Graphic Design/ Printing/Packaging business/agency or on the client side.
- Proven experience in running and managing complex projects with a focus on quality and deadlines for international brands.
- Demonstrated understanding of marketing concepts and techniques.
- Solid communication, negotiation and problem-solving skills, thinking outside the box.
- Exceptional communication, presentation, and client-related skills.
- Excellent command of German/Japanese and English both written and spoken.
- Outstanding organisational, planning and management skills.
- Creative personality with ideas pushing people towards innovative solutions.
- A positive thinker who creates a dynamic and challenging working environment.
- Confident, self-motivated, result and client orientated, multi-tasker and team-player.