GROUP TRAINING & DEVELOPMENT MANAGER

JOB DESCRIPTION:
• Lead the development of the overall learning and development strategy for TMGH in alignment with the group&039;s
business objectives and talent management goals.
• Collaborate with Group HR Directors, Brand’s Leaders, and other stakeholders to formulate and align L&D
strategies across the different entities within the group.
• Collaborate with on- site HR to plan and execute the yearly in- house training activities based on the TNA results.
• Design and develop core training programs focused on Orientation, Guest Satisfaction, Communication Skills,
Internal Customer Service.
Supervisory Skills, Cultural Sensitivity and Diversity, Upselling Skills, Time management and Prioritization and
• Develop and implement a comprehensive Train- the- Trainer program to equip potential Supervisors and HODs
with effective training delivery techniques and adult learning principles.
• Spearhead the development and management of an e- learning platform to support self- paced and on- demand
training for employees

REQUIREMENTS:
• Can create/adapt customized training programs.
• Experience working in the hospitality industry.
• Ability to collaborate with various stakeholders, including Group HR Director, Brand Leaders, and on- site HR
• Excellent interpersonal, verbal, and written communication skills in both Vietnamese and English
teams to integrate training efforts across the organization.
• Ability to work in a fast- paced environment and travel frequently.
• Proficient in virtual classroom delivery.
• Proficient with Microsoft Office (Word, Excel and PowerPoint)
• Self- motivated, strong presentation skill, comfortable speaking to diverse groups.
• Can work independently, meet deadlines with minimal supervision.
• Working hours: 08:30am – 05:30pm, from Monday to Friday. However, the job may require to work during
weekends or flexible working hours.
• Travelling within the country/region if required.

• Premium Health Care and Personal Accident Insurance 24/24
• A competitive salary package with an annual bonus
• 16 days annual leave, 10 days sick leave
• Annual company trip

Cập nhật gần nhất lúc: 2024-07-17 16:15:02