Guest Experience Officer

your main mission will be ensuring to provide an excellent customer experiences through the resort product, Meliá concepts, and services.
You will create unforgettable experiences for our guests. You will also be responsible for promoting the continual improvement of quality results, standardization and customer services, thus contributing to the economic and quality results in Meliá Danang Beach Resort.

University diploma / Degree in Hospitality Management, Tourism, Business Administration or relevant fields.
Proficiency in English, speaking in Korean is plus point;
Strategic vision, quality and professionalism, proactivity for excellence, strong communication and influence, analytical thinking, service orientation and teamwork.
Knowledge of Customer experience tools will be highly valued.
Good knowledge of the office package.
Minimum 2 years working experience in the same position in Meliá Hotels International or other international Hotels/Resorts

Opportunities to access to a career advancement with one of the world leading hotel group.
Annual company outing trip.
Monthly services charge, Insurance & annual leaves benefits.
Year- End services bonus & 13th salary bonus.
Competitive salary offered

Cập nhật gần nhất lúc: 2024-04-09 11:50:34