Guest Relation Associate Nhân Viên Quan Hệ Khách Hàng

Operate standard office equipment other than computers.
Prepare letters, memos, and other documents using a computer, mail, fax machine, including proofreading and editing written information to verify accuracy and completeness.
Communicate with guests via the social media channels such as TripAdvisor, Twitter and Facebook.
Provide excellent customer service to all customers and fellow STARS.
Serve as the point of contact for customers and communicate with them by email, letter, or phone.
Enter and locate work- related information using computers.
Respond sensitively to the needs and feeling of others, regardless of status or position; accept interpersonal differences and to maintain rapport.
Enter and retrieve information contained in computer databases to update records, files, and answer inquiries from guests.
Respond to questions and requests within the designated turnaround time.
Clarify and resolve any issues to provide a timely and satisfactory outcome to the customer’s inquiry.
Support the efforts of other STARS to provide excellent customer service.

Hard- working Active Enthusiastic
Want to develop career path in Marriott International
Fluent English communication
At least 1 year experience at the same position in 5 Stars international hotel

Kindly send your CV (Picture attached & Subject: Position- Candidate Name) to our email.

Offered the round trip economy air ticket or ferry between hometown and Phu Quoc for commencement and completion of the Labor Employment Contract.
Offered uniform and laundry service for uniform.
Joined in the Hotel’s training and development programs.
Have the competitive salary and benefit package
Joined in medical and 24 hour accident insurance plan. Comply with government health and social insurance plan.
Joined in the associate activities.
Comply with government Public Holidays.
Offered annual allowance of transportation for home leave.
Accommodation provided.
And etc.
Offered 12 vacation days/year.
Offered three (3) meals per day including meals on the weekly days off.
Offered 5 working days/week – 2 days off/week.

Cập nhật gần nhất lúc: 2024-06-05 17:30:03